What people ask.

No. We look after the group companies’ vehicles, and the workshop is also open to other companies’ fleets and to private owners.

Passenger cars, light commercial vehicles such as pickups and vans, and motorcycles. Trucks and buses are coming soon.

It depends on the vehicle and the job. After the diagnosis we explain what we found and the estimate before starting. For a quote, send an email with the vehicle and what it needs.

Genuine or OEM-grade parts that match your vehicle.

We offer scheduled towing: the vehicle is brought to the garage at an agreed time. Send an email with the vehicle, where it is and when suits you.

Follow the schedule in your vehicle manual. It usually gives both a distance and a time, whichever comes first. Vehicles that spend a lot of time in heavy traffic, on dusty roads or carrying heavy loads may need a tighter schedule, and we will tell you if that applies.

Oil with the viscosity and standard your manual calls for. If you have a preferred brand, tell us at drop-off and we will use it as long as it meets the specification.

We stop, show you what we found and explain the estimate for fixing it. You decide whether it is done now, later or not at all. Either way, the finding goes into the service record.

Taking things apart without knowing the cause often means replacing parts that were still fine. Diagnosing first keeps the work on target and makes the cost easier to estimate from the start.

We show you the part and explain why it is no longer fit for use. The old parts that come off can be seen or taken home if you ask at drop-off.

It depends on what we find and on parts availability. We give a time estimate together with the cost estimate, and if anything changes we let you know before that time runs out.

Spooring sets the wheel angles relative to the body so the vehicle runs straight and the tires wear evenly. Balancing evens out the weight of the wheel and tire so it does not shake as it spins. They are often done together but fix different problems.

When you fit new tires, after kaki-kaki repair, after a hard impact, or when the vehicle starts pulling to one side. For routine checks, follow the schedule in your vehicle manual.

Yes, as long as the size and load rating suit the vehicle and they are in usable condition. We check them before fitting and tell you if anything does not match.

A fault code tells you which system reported a problem, not which part has failed. The sensor named in the code may be fine while the real problem sits in the wiring, a connector or another part that affects it.

We could, but it will come back on as long as the cause is still there. We only clear codes once the cause has been fixed and tested.

Usually, though it can take longer. Tell us as much as you can about when it happens, such as in the rain, when the engine is hot or after the vehicle has stood for a while. Details like that help the diagnosis a great deal.

Not necessarily. A battery that keeps going flat can be caused by a weak alternator, a current drain or trips that are too short to recharge it. We test the battery and the charging system first, then tell you whether the battery really needs replacing or the problem is elsewhere.

If the refrigerant is low, there is a leak. Topping up without fixing it means the AC warms up again soon and the refrigerant is wasted. We find the leak first, then you decide the next step.

The cabin filter and evaporator are best checked on the schedule in your vehicle manual, more often if the vehicle spends a lot of time on dusty roads. Otherwise, bring it in when it starts to cool less or smell.

Motorcycles do not have AC, so this service is for cars and light commercial vehicles. For trucks and buses, heavy vehicle service is coming soon.

It is usually dirt and mould building up on a damp evaporator and cabin filter. An air freshener only hides the smell for a while. The evaporator needs cleaning and the cabin filter replacing for the smell to really go.

We match the colour to the vehicle's original paint and check it under different light. Old paint that has seen a lot of sun can fade slightly, so sometimes the next panel needs blending so the change does not show. We explain this when we give the estimate.

Sometimes, if the dent is shallow and the paint has not cracked. We look first and tell you whether that is possible for your damage.

It depends on how much damage there is, how many panels are involved and whether any panel has to be ordered. Paint also needs enough time to cure before it is polished. We give a time estimate together with the cost estimate.

On factory paint in good condition, a wrap removed properly usually leaves the paint unharmed. Paint that has been repaired before or is already brittle carries more risk, and we tell you that when we inspect the surface.

If you already have a design, send the file by email. If not, we can help lay out your logo and lettering to fit the shape of the vehicle before anything is cut.

Vehicles can be booked in turn so your operation keeps running. The approved layout is used on every vehicle, so the result stays consistent.

Polishing can reduce or remove fine marks in the top layer of paint. A scratch that has gone through to primer or metal will not polish out and needs paint repair. We show you which is which before we start.

Wash with a gentle shampoo and a clean mitt, avoid stiff brushes, and do not wash it on the first day after coating. We go through the care instructions at handover.

Yes. Motorcycles are washed, polished and can be coated like cars, with extra care around the exposed engine, the chain and parts that should not take pressurised water.

Yes. We check first that the item suits the vehicle and is fit to install. If we have concerns about its quality or electrical load, we tell you before we start.

It can, if wires are tapped into the wrong circuit or run without protection. We run a separate feed with the right fuse and relay, so the vehicle's own electrics are not overloaded.

Wherever we can, we fit without cutting wires or drilling bodywork unnecessarily, so the accessory can come out cleanly later. If fitting needs a hole or a cut, we tell you before we do it.

No. We look after the vehicles of Syairozi Group companies, and fleets from outside the group can take a contract too. Email us with an outline of your vehicle types and how many you run.

Service for heavy vehicles such as trucks and buses is coming soon. For now, fleet contracts cover cars, light commercial vehicles and motorcycles.

The person you name in the contract. We send the findings and estimate to them, and the work only starts once they approve it.

Yes. Every vehicle has its own service record, and you can ask for it at any time for one vehicle or the whole fleet.

Genuine parts are sold under the vehicle maker's brand. OEM-grade parts are made to the same specification, often by the same supplier, but sold under another brand. Both are fit for use, and we explain the difference for the part you need.

Yes. We check first that the part suits the vehicle and is in good condition. If we have doubts, we tell you before fitting it.

Ask us by email, naming the vehicle and the part you are after. We will reply on whether we can supply it.

No. Scheduled towing is for a vehicle that will not run and can wait for an agreed time. If a vehicle breaks down somewhere unsafe, put safety first and call the local emergency services.

Send an email with the vehicle type, the complaint, where the vehicle is and the time you would like. We reply with a time we can keep, and the tow goes ahead once the time is agreed.

Not yet. Scheduled towing currently covers cars, light commercial vehicles and motorcycles. Heavy vehicle service is coming soon.

Make sure the keys and vehicle papers are to hand, take valuables out of the cabin, and tell us if a wheel is locked, a tire is flat or the vehicle sits in a tight space. Details like that help us plan the right way to load it.